Summary
- Salary
- Competitive
- Team
- Administrative Services
- Location
- Poland - Krakow Office
About us
At Dyson, we are committed to innovation, developing market-leading products across a diverse range of categories. Our newly established Employee Services function, part of Dyson Business Services (DBS) in Krakow, is dedicated to delivering process and service excellence. Designed to support Dyson’s growth ambitions, this function aims to continuously innovate and enhance employee services, adapting to the evolving needs of our business.
About The Role
The DBS (Dyson Business Services) Employee Services Administrator plays a key role in managing transactional activities and responding to basic queries related to the employee lifecycle. For this opportunity, fluency in English is required, along with proficiency in Turkish.
In this role, you will collaborate closely with the DBS Employee Services Administrator, Senior Administrator, and Team Lead to identify process improvement opportunities and implement more efficient ways of working.
To succeed, you should be committed to delivering a best-in-class, efficient service while being an integral part of both the People and DBS communities at Dyson.
Key responsibilities
Act as the first point of contact for basic employee queries, working in partnership with all colleagues within Employee Services
Responsible for the processing of basic transactional activity relating to the employee lifecycle
Provide HR advice and support to employees
Work closely with the wider People Team, including, Payroll, People Business Partners etc. to ensure that advice and guidance is provided with consideration of local labour and employment laws
Ensure customers are communicated within an effective and timely manner, 'one and done' approach where possible
Highlight emerging trends and potential issues that may impact service delivery, to ensure that the customer experience is not compromised
Support ad-hoc projects and other duties as required
About you
Strong interest in developing in HR area (Essential)
Excellent time and task management skills, highly organised with the ability to plan, prioritise and delegate (Essential)
Adaptable and flexible; comfortable working under ambiguous, changing conditions (Essential)
Confident managing data; ability to understand and analyse statistical data and produce reports (Essential)
Experience of working a customer-focused environment, where focus is on SLA's and continuous improvement (Desirable)
Benefits and lifestyle
Financial:
Performance related bonus
Life Assurance
Accidental Death and Dismemberment Insurance
Discounts on Dyson machines
Pension scheme with competitive employer contributions
Recognition Program
Holiday Allowance
Lifestyle:
Free fruit delivered for office staff, free coffee and tea
Cafeteria Benefit – wellness programme, cinema tickets, Multisport card etc.
Possibility of working from home
Health:
Medical: Employee cover + opportunity to buy additional cover for family
Employee Assistance Program for employee and dependents
#LI-SK1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
