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New Product Innovation (NPI)

Five years ago, 80% of Dyson’s business was full-sized vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers and heaters are powering its growth in 80 countries around the world. In 2016, Dyson took its biggest leap yet, revolutionising the world of health and personal care with the launch of the Dyson Supersonic™ Hairdryer and since then bringing new pioneering personal care machines to market through Dyson Airwrap™ and the Dyson Corrale™ hair straightener.

Future ambition

Dyson is rapidly expanding. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be 100 new machines, 3 new product portfolios and Dyson’s headcount will have grown. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is now thinking about the best ways to organise itself and manage its exciting new product ranges to best effect.

Design and Product Experience

Our Design and Product Experience teams collaborate early on to create the best overall user experience for our Dyson products. Our team is at the forefront of the design process, which means our designers must be adaptable. During the ideation stage of our new products, it is our responsibility to explain to the business our approach to design and the value of our design process. We need to be  user champions, everything we do should improve the user experience of our products. Whether it's enabling the discovery of new Dyson technologies, making them easier to use or simplifying the complexity within.

New Concepts

Our New Concepts team leads the way into uncharted territory by developing new products for the rest of the company to work on. As a result, there is usually no rule book to follow and no previously established goals, so we have to think on our feet to quickly absorb new information and use that to autonomously make decisions about what to try next.

Product Innovation

Our Product Innovation teams play a critical role in meeting and exceeding the needs of our products and embedded technologies. Working collaboratively with other NPI engineers, Research specialists, and downstream RDD teams to discover and develop new technologies, product formats, and business cases for projects in our portfolio.

Meet our people

Luke Palmer

People stories


Design Engineer, NPI, Malmesbury, UK

Developing new product ideas at Dyson

Read more Read all about Luke

Jobs in NPI

Showing 1-3 of 5 jobs

  • Operations Coordinator - NPI

    Administrative Services

    United Kingdom - Hullavington Office

    At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We’re creative, collaborative, practical and enthusiastic. Dyson offers a unique opportunity for skilled individuals to invent, design and develop...

    Date posted: 05 September 2023

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  • Senior NPI Operations Manager


    Singapore - Technology Centre

    We are looking to hire a Senior NPI Operations Manager to lead, manage and implement significant operationally focused projects. These individual projects will be specifically defined to deliver benefits to our manufacturing operations both internal and...

    Date posted: 20 September 2023

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  • Customer Care Quality and NPI Manager

    Customer Service and Inside Sales

    China - Shanghai Office

    About usDyson aim to deliver a World-Class service and owner experience at every opportunity and every touch point, driven to turn Owners into passionate advocates of the brand and exceed customer expectations at every opportunity.At Dyson, we are...

    Date posted: 06 September 2023

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