Head of IT - Planning & Manufacturing Systems

Job Requisition:

Job Posting Title: Head of IT – Planning & Manufacturing

Dyson IT

At Dyson, we demand the highest standards of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers. The aim of Dyson IT is to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth, and success.

The Manufacturing, Supply Chain and Retail Function Team:

Dyson’s Global IT – Manufacturing, Supply Chain and Retail Systems Function – has end-to-end accountability for the strategic roadmap, design, delivery, and support of all business applications enabling Dyson’s global planning, procurement, manufacturing, supply chain aftersales and retail business processes. Forming a large proportion of the IT Function, the team is arranged into three business and technology-focused domains:

1.    Planning & Manufacturing Systems

2.    Supply Chain Systems

3.    Retail Systems 

About the role

The Planning & Manufacturing Systems team works closely with global and regional business stakeholders, strategic technology partners, other internal IT professionals and application delivery teams to develop the roadmap, initiate and oversee the delivery of programmes, projects, enhancements, and operational support for all systems in Dyson’s Planning & Manufacturing Systems landscape.

In the role of Head of Planning & Manufacturing Systems, your responsibilities will include:

• Providing overall team leadership to the Planning & Manufacturing Systems team – a team of diverse technology professionals with skills spanning Technical Product Ownership, Program and Project Management, Business Analysis, Plant IT Operations, and indirectly, Solution Architecture.
• Ensure appropriate focus to career and development planning, succession planning, recruitment and onboarding and general culture shaping within the Dyson IT organization.
• Working with business leaders, product owners, solution architects, strategic partners, and 3rd parties to define, implement and manage Planning & Manufacturing Systems strategy and roadmap.
• Influence SAP Product Management for systems used by the Planning & Manufacturing stakeholders in order to deliver operational enhancements and projects.
• Providing guidance to IT leadership, key stakeholders, and other colleagues as required to maximize value of the platform architecture.
• Work with Global IT Director – Manufacturing, Supply Chain and Retail to build and maintain a portfolio plan to deliver all committed projects and programmes with up to a three-year horizon.
• Together with Indirect Procurement and relevant business leaders, provide overall IT ownership in the management of vendor relationships to negotiate, contract and manage software, software integrator and other 3rd parties to deliver upon the domain roadmap.
• Working with strategic partners and third parties to understand future trends, innovation, and opportunities for the Planning & Manufacturing Systems application landscape.
• Working within defined methodologies relevant to your domain for successful delivery of all committed programmes and projects to time, spec, cost, and quality.
• Provide direction for all project risks and issues ensuring effective mitigations and resolutions are in place.
• Act as the platform authority with IT and Business stakeholders to ensure compliance with technical principles, design governance and delivery ways of working.
• Identify gaps in platform capabilities and work proactively to influence IT/Business budget owners and decision makers on appropriate actions to resolve.
• Oversee a technical debt register for the Dyson Planning Systems estate and working with technical delivery teams to prioritize activities for reduction of technical debt.
• Together with supporting team, provide day-to-day IT operational oversight for Dyson [internal] Advanced Manufacturing facilities teams (primarily within APAC)
• Manage 24/7 or 24/5 (depending on platform and with support from Operation & Support partners) follow the sun global application support processes to provide support within predefined SLAs to the global Dyson business operations teams.
• Cover Senior Management escalations for major incidents within Dyson's Global Planning & Manufacturing space.

About you

• Self-motivated, dynamic, and results-driven with a strong sense of accountability
• Adaptable with natural ability to thrive in complex and ambiguous situations
• Ability to form strong relationships and with a natural collaborative nature
• Experience of developing and delivering IT roadmaps and programme plans to meet business needs
• Excellent communication skills and customer facing skills, with an ability to communicate complex ideas simply at all levels of the organization
• Familiarity with the ecosystem of Supply Chain Planning & Manufacturing Technologies (e.g., ERP, Supply & Demand Planning, MES, OT-related systems, etc) and Partners (e.g. SAP, Kinaxis RapidResponse, SAP IBP, BlueYonder, o9 Solutions, Anaplan, E2Open, etc)
• Dynamic and enthusiastic personality, combining flexibility and creativity. Ability to offer solutions to various I.T. related problems, at times when under pressure.
• Strong business acumen within Supply Chain Planning & Manufacturing Systems processes
• Proven track record managing third-party vendor relationships
• Strong sense of curiosity and desire to stay abreast of changes and innovations in the market of Planning Systems technologies
• Some travel may be required  

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

#L1-AA2

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.