Order to Cash Analyst

Dyson Business Services (DBS) organization provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business.

This role reports to the OTC Operations supervisor and is responsible for working in OTC functions with the focus in application of direct consumer payments for DBS OTC operation team. In this role, you will be part of the team who is responsible for preparing accounting entries, detailed reconciliations, monitoring and escalating areas of concern and supporting the business in developing processes. Global best practice will be directly influenced and evolved based on findings identified in these processes.

About the Role

OTC Analyst will be responsible for:

• To contribute to the success of the business by ensuring receipts are accurately recorded, reconciled and the cause of any reconciling items/differences identified and resolved,
• Provide business support in the development of solutions for the causes of reconciling items, including participating in testing and implementation as necessary.
• Safeguarding financials through maintaining high levels of data quality/integrity by quickly resolving and clearing reconciling items.
• Cultivate and maintain good working relationships with internal and external stakeholders,
• Preparing accounting entries for all direct payment methods.
• Reconciling payments and refunds to invoices for all direct payment methods.
• Reconciling and monitoring cash and cheque receivables for customer facing transactions.
• Investigate and resolve any items that cannot be reconciled.
• Reduce the level/frequency of differences by working with the business to evolve and improve the relevant processes.
• Support technical developments in direct consumer payments; recommend solutions based on reconciliation findings; participate in testing process enhancements; contribute to training and implementation as required.
• Posting and monitoring chargeback levels,
• Reporting on fraud and risk to the business regarding payments,
• Assist leads in reporting preparation: AR commentary, write off file, Provision Calculations and Ad hoc reports
• Identifying and executing the necessary process adjustments
• Help in identifying automation/process improvement ideas

People and Culture:

• Cultivate Dyson culture and values of being Different, Authentic, Pioneering.
• Build trusting relationships with Finance leaders and partners.

Experience

• Fluent in English.
• A team player with excellent communication and written skills in English.
• Self-motivated, with a positive attitude and approach.
• Able to solve urgent actions and work under pressure.
• Proficient in MS Office including Excel, Word, and Power Point.
• Bachelor's Degree in the field of Finance, Accounting.
• A proven experience of 2-4 years in similar role in other organization.
• Able to communicate in a concise and clear manner (verbally and written) comfortable working with senior leadership and other stockholders.
• Comfortable in a multi-cultural work environment
• Good knowledge of accounting, reporting and analysis, acquired through related work experience.
• Ability to analyse financial and operating statistics and provide meaningful feedback.
• Have a ‘Can-do’ attitude, highly self-motivated and deadline driven.
• Experience in accounting and financial systems such as SAP S4 and Blackline, a plus.
• Lean or Six Sigma Certification, a plus.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.