Revenue Growth Manager, Refurbished Products

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country. 
 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.   

About the Role

As Manager, Refurbished Products, you’ll shape and manage Dyson’s US refurbished products business from our New York Office. You’ll coordinate the sales pipeline, manage inventory, and develop cross-channel sales strategies to maximize financial return. Reporting directly to the Head of Revenue Optimization, this new role is ideal for someone who values autonomy, thrives on collaboration, and adapts quickly in a fast-paced environment. You’ll partner with teams across Sales, Supply Chain, Manufacturing, and Aftersales to drive value from Dyson’s refurbished product business in the US. 
 

Refurbished products at Dyson are products that are returned by customers, restored to high standards, and resold as “Dyson Certified Refurbished.” Read more at Dyson Certified Refurbished   

Key Responsibilities

• Inventory & Demand Pipeline Management: Own end-to-end management of refurbished products inventory. Monitor daily/weekly sales and on hand inventory data. Make agile allocation decisions, where, how, and when to move stock. 

• Channel & Price Optimization: Partner with Supply Chain, Sales, and Commercial teams to maximize channel performance. Lead internal alignment around channel allocation, price, and promotion. 

• Project Execution: Independently manage projects to improve pipeline efficiency, drive process improvements, and optimize channel sell-through. 

• Stakeholder Engagement: Build effective relationships with Sales, Manufacturing, Supply Chain, both in US and Global, as well as select external partners. 

• Reporting & Analysis: Produce actionable dashboards and insights in Excel and Power BI for US and Global stakeholders. 

• Executive Communication: Support Head of Revenue Optimization produce reports, mostly in Power Points, to Global Executive Committee on status and plans for the refurbishment business in the US. 

• Drive Continuous Improvement: Always look for better, more effective ways to manage the pipeline and improve business results—change is the only constant here. 

About You:

• 5–7 years’ experience in sales, revenue management, demand planning, or supply chain management. 

• Experience with refurbished products, returns, or dynamic/disrupted inventory is a strong plus. 

• Advanced Excel skills (e.g., modeling, dashboards, pivot tables); solid Power BI dashboard and reporting experience required. 

• Bold problem solver and proactive decision maker—comfortable working with ambiguity and shifting targets. 

• Proven stakeholder management skills: you’ll need to influence, partner, and drive outcomes. 

• Clear, concise communicator with an eye for detail and results. 

How We'll Know You're Succeeding:

You’ll rapidly optimize the refurbished business, keep inventory flowing, and anticipate challenges—so leaders rarely need to step in. This role suits someone who thrives in ambiguity, thinks strategically, and is always searching for the next improvement. 

 

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

•    401K with up to a 4% match
•    Company paid Life Insurance and AD&D
•    Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

•    Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
•    Pre-tax Commuter Benefits (applicable areas only)
•    Generous Child Care Leave Program
•    Wellness Program
•    Employee Assistance Program
•    Dyson Product Discounts

Health benefits:

•    Multi-Level Healthcare Coverage Options
•    Vision & Dental Coverage
•    Company paid Short-Term and Long-Term Disability

Compensation: $135,200 - $169,000 + Annual Bonus Opportunity

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.