Source to Pay Process Specialist

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

About The Role

We are looking for detail-oriented and dynamic Source-to-Pay Process Specialist, acting as a Ariba Administrator to join our Team. In this role, you will be primarily responsible for managing, optimizing, and supporting Ariba-related processes and workflows across various functions.

This role is critical in ensuring the smooth operation of systems integrated with Ariba and will require a proactive and collaborative individual who can troubleshoot technical issues, implement process and system changes, maintaining key system documentation.

Key Responsibilities include:

System Support & Administration:

• Provide consultancy for technical teams for system errors or process-related questions in the Ariba platform
• Administer the ownership of Sourcing Projects and other Ariba Upstream business processes

• Run ad-hoc, tailored reports on request for key stakeholders
• Contribute to updating and managing Procurement contact lists and user databases

Process Improvement & Change Management:

• Identify and resolve system issues related to Ariba processes, including Contract Request, Contract Workspace templates, Supplier Request, Registration Questionnaires, or Modular Questionnaires
• Provide improvement ideas, discuss impacts with various teams and implement changes in test and production environments
• Document and communicate process changes to impacted Ariba users and update Knowledge Articles accordingly
• Update system Contracting Workspace, Legal & Procurement matrix and GDA approval flows

Collaboration & Training:

• Collaborate with cross-functional teams (e.g., DBS, Procurement, Legal) to troubleshoot and implement solutions
• Run demo sessions to train users on process changes or system updates. (Recorded for future use.)
• Act as the liaison for security or compliance process updates and integrate changes into Ariba workflows

Technical Documentation:

• Raise and manage SharePoint tickets by providing technical descriptions
• Review and approve testing scenarios and results for process changes
• Update resources like the Supplier Website with the most recent process updates

About You

We're looking for someone that has:

• Proven experience in supporting Ariba Procurement Upstream processes
• Good understanding of system workflows, integrations, and approval flows (e.g., Contract Workspaces, Supplier Requests, etc.)
• Experience with report creation and ability to run ad-hoc analytics
• Familiarity with stakeholder collaboration across functions
• Good problem-solving skills and attention to detail
• Ariba Certificate (preferable)
• Experience in systems integration, data flow, fields mapping (preferable)
• Knowledge of Ariba Downstream system and processes (preferable)

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.